Legal & Policies

Last updated: March 2026 · Governed by the laws of England and Wales

Contents

Privacy Policy

Techy Copy (“we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share personal information when you interact with our website, services, and digital products, in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

Techy Copy acts as the data controller for personal data collected through this website.

1.1 — What Data We Collect

We may collect and process the following categories of personal data:

• Identity data: name, job title, company name.
• Contact data: email address, telephone number, postal address.
• Technical data: IP address, browser type and version, device identifiers, time zone, operating system.
• Usage data: pages visited, time spent, referral source, click paths.
• Enquiry data: service interest, message content submitted via contact forms.
• Transaction data: purchase records if you buy digital products from our shop.
• Communications data: records of correspondence with us by email or other channels.

1.2 — How We Collect Data

• Directly from you when you complete an enquiry form, purchase a product, or contact us.
• Automatically via analytics tools and server logs when you browse our website.
• From third parties such as analytics providers, advertising platforms, or referral partners where applicable.

1.3 — Legal Basis for Processing

We process your personal data on the following legal grounds:

• Legitimate interests: to respond to enquiries, improve our website, and conduct our business activities.
• Contract performance: to fulfil digital product orders and deliver agreed services.
• Legal obligation: to comply with applicable UK law, tax requirements, and regulatory duties.
• Consent: for marketing communications (where explicitly opted in).

1.4 — How We Use Your Data

• To respond to enquiries and provide information about our services.
• To process and fulfil digital product purchases.
• To deliver agreed consultancy services and client communications.
• To improve our website experience through analytics.
• To comply with legal and regulatory obligations.
• To send service-related communications (not marketing without consent).

1.5 — Data Sharing

We do not sell, rent, or trade your personal data. We may share it only with:

• Service providers acting as data processors on our behalf (e.g. hosting, analytics, payment processing) — bound by data processing agreements.
• Professional advisors (legal, accounting) under duties of confidentiality.
• Law enforcement or regulatory authorities where required by law.

1.6 — Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected, or as required by law. Enquiry data is retained for up to 3 years. Transaction records are retained for 7 years to comply with HMRC requirements. You may request deletion at any time (subject to legal exceptions).

1.7 — International Transfers

Where personal data is transferred outside the UK, we ensure adequate safeguards are in place — including Standard Contractual Clauses (SCCs) or transfers only to countries with UK adequacy decisions — in compliance with UK GDPR Chapter V.

Your Data Rights

Under the UK GDPR and Data Protection Act 2018, you have the following rights in relation to your personal data:

• Right of access — to request a copy of the personal data we hold about you (Subject Access Request).
• Right to rectification — to request correction of inaccurate or incomplete data.
• Right to erasure — to request deletion of your personal data (‘right to be forgotten’), subject to legal obligations.
• Right to restrict processing — to request that we limit how we process your data in certain circumstances.
• Right to data portability — to receive your data in a structured, machine-readable format.
• Right to object — to object to processing based on legitimate interests or for direct marketing.
• Rights related to automated decision-making — to not be subject to solely automated decisions that produce significant effects.

To exercise any of these rights, contact us and we will respond within 30 days.

Cookie Policy

This Cookie Policy explains what cookies are, how we use them, and the choices you have. In accordance with PECR and UK GDPR, we obtain your consent before placing non-essential cookies on your device.

3.1 — What Are Cookies

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites function efficiently, improve user experience, and provide analytics data to website owners.

3.2 — Managing Cookies

You can control and delete cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing ones. However, disabling strictly necessary cookies may impair website functionality. For full guidance, visit aboutcookies.org.

Terms of Use

By accessing and using this website, you agree to be bound by these Terms of Use. If you do not agree, please do not use this website.

4.1 — Intellectual Property

All content on this website — including text, graphics, logos, icons, images, and downloadable files — is the intellectual property of Techy Copy or its licensors and is protected by UK and international copyright law. You may not reproduce, redistribute, republish, or transmit any content without our prior written consent, except for personal, non-commercial reference.

4.2 — Permitted Use

• You may browse, download, and print pages for your own personal, non-commercial use.
• You must not use the website for any unlawful purpose or in any way that could damage our reputation.
• You must not attempt to gain unauthorised access to any part of the website or its associated systems.
• You must not introduce viruses, trojans, worms, or other malicious code.

4.3 — Links to Third-Party Sites

Our website may contain links to third-party websites for your convenience. These are not under our control and we are not responsible for the content, privacy practices, or security of any linked sites. A link does not constitute an endorsement.

4.4 — Accuracy of Information

We endeavour to ensure that all information on this website is accurate and up to date. However, we do not warrant that the content is complete, accurate, or free from error. Nothing on this website constitutes legal, financial, or regulatory advice. For professional advice, please contact us directly.

4.5 — Limitation of Liability

To the fullest extent permitted by law, Techy Copy excludes liability for any loss or damage — whether direct, indirect, or consequential — arising from your use of, or inability to use, this website or its content. This does not affect statutory rights or liability for death or personal injury caused by negligence.

4.6 — Governing Law

These Terms of Use are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Shop & Digital Downloads

These additional terms apply to the purchase of digital products (eBooks, templates, checklists, toolkits, and brand guides) through the Techy Copy shop.

5.1 — Nature of Products

All products sold through our shop are digital downloads intended for professional use. They are supplied in PDF or other digital format and are delivered by email following payment confirmation, typically within 24 business hours.

5.2 — Licence

Upon purchase, you are granted a non-exclusive, non-transferable, personal licence to use the downloaded resource for your own internal business or professional purposes. You may not resell, redistribute, sub-licence, or share the content without written consent from Techy Copy.

5.3 — Refund Policy

As our products are digital goods delivered immediately upon purchase, we generally cannot offer refunds once a file has been delivered. However, if there is a genuine technical issue with your download, or the product materially differs from its description, please contact us within 7 days and we will assess your request fairly.

Under the Consumer Contracts Regulations 2013, consumers purchasing digital content have a 14-day cancellation right, which is waived at the point of download if express consent is given. We will notify you of this at the point of purchase.

5.4 — Accuracy of Content

Our digital resources are prepared with care and reviewed for accuracy at the time of publication. They are intended as frameworks and reference guides only, and do not constitute legal, financial, or regulatory advice for your specific circumstances. Techy Copy accepts no liability for decisions made in reliance on our products without obtaining appropriate professional advice.

5.5 — Pricing & VAT

All prices displayed are in GBP (£). Prices exclude VAT unless stated otherwise. VAT will be added at the applicable rate where required at checkout.

Disclaimer

The content on this website, including insights articles, blog posts, service descriptions, and all other materials, is provided for general informational purposes only. Nothing published by Techy Copy constitutes legal advice, regulatory guidance, or a solicitation to enter into any commercial arrangement.

While our work is informed by legal training and compliance expertise, we are a digital marketing consultancy, not a law firm. Readers and clients should seek independent legal advice for matters requiring formal legal opinion or regulated legal services.

All case studies, client outcomes, and results described on this website are illustrative and reflective of specific circumstances. Past performance is not indicative of future results. Individual outcomes will vary.

Techy Copy reserves the right to update, amend, or remove content from this website at any time without notice. We also reserve the right to update these policies — continued use of this website following any update constitutes acceptance of the revised terms.

QUESTIONS

If you have any questions about these policies, please contact us or write to: Techy Copy, United Kingdom.